Refund policy

You can contact us for any problems or questions at sydney@codecoffeeco.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
If there is a problem with your order, please notify us within 7 days. We will review the issue and work to resolve it. If no resolution is possible,  you’ll be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund, please contact us at sydney@codecoffeeco.com.